Vigilant is a young & dynamic Security Agency, a local family business, owned and operated from Waterloo Region. Vigilant was built from the ground up based on the extensive experience of our founders who took their passion for keeping people genuinely safe and built an organization which could do so. Our management team brings extensive knowledge of our local Ontario communities as well as best practices.
We recognized early the many areas for improvement in the status-quo of Security Guard Services, which began a passion for wanting to provide our clients with our brand of protection. Our Security Guards are second to none as the highest trained Guards in Southwestern Ontario – the respect earned for our staff training has been more than apparent as both in-house Security Programs and contract Security Agency’s routinely become our clients, having us deliver training to their own staff.
The beginning stage of our professionalism starts in our partnership with Stay Safe Instructional Programs (SSIP). Our staff complete SSIP industry specific training in Advanced Crisis Management, Effective Communication, Advanced Criminal Code & Authorities, Use of Force Theory, Active & Compliant Handcuffing, Expandable Baton and Sharp-Edged Weapons Defence. Our most advanced trained Security Officers also complete Firearms Proficiency training in the form of the Canadian Restricted Firearms Safety Course & RCMP/OPP Authorization to Carry course.
We believe with proper training our employees will act with respect, empathy, and professionalism. Our employees care about their quality of work and treat the public appropriately, representing both Vigilant Security and our clients with outstanding professional customer service.